Advanced (4)

Guide to some of the more advanced features on your account.

Billing (4)

Common issues regarding billing and account setup.

Databases (9)

Most applications require a database to function.

Domains (15)

Information on what domains are and how to use them.

Email (18)

Everything you need to know about using your email.

FTP (5)

Information on using the File Transfer Protocol

Managed WordPress (1)

Tips regarding 9 Planets Hosting's pro managed & self-managed WordPress hosting plans

Preferences (0)

Make your hosting account your own with these tips.

SEO (3)

A good SEO website will receive more traffic.

SSL (1)

Secure Certificate Installation and Renewal

Security (5)

Tips & tricks for keeping your website safe and secure.

Transfering Your Website (4)

Information on transferring your website to us.

Troubleshooting (10)

Common troubleshooting steps

cPanel (17)

Documentation on how to use the cPanel control panel.


 How do I create an email account in cPanel?

Login to cPanel. Locate and click on the "Email Accounts" icon within the "Mail" category....

 How do I change my email password?

If you know your email password: Login to webmail. On the splash page, select "Change...

 What do my cPanel Statistics mean?

Within cPanel, there are numerous statistics listed on the sidebar of the page. Main Domain -...

 How do I create an email spam filter?

Login to cPanel. Locate and click on the "Account Level Filtering" icon within the "Mail"...

 How do I block or unblock an IP address from accessing my site?

If you wish to ban a user from accessing your website in any way, the best way to do this is to...