If you wish to ban a user from accessing your website in any way, the best way to do this is to block their IP address.
- Login to cPanel.
- Locate and click on the "IP Deny Manager" icon located in the "Security" category.
- Enter the IP address or IP address range that you wish to block.
- Click "Add" and the IP address will now be blocked.
To unblock and IP address: find it on the list and click the Trash can icon.
If you are locked out of your cPanel/website/hosting account, please open a ticket and we can unblock you.