Configure your desired options and continue to checkout.
Reputation Management
---Get Reviews---
* Review page with filter. Lower scoring reviewers are prompted to for more details and the information is sent to staff.
* Links and QR codes to give out by email or in person.
* Review dashboard for each location
* Review widget for each location page
* Monthly email campaign to collect additional reviews
---Respond to Reviews---
* Monitor incoming reviews on requested review sites (Google, Facebook, Yelp)
* Provide on-brand, human-generated responses, typically within 24 hours
* Ensure consistent, high level responses in your brand voice
* Respond to delight the reviewer, impress future customers, defuse negative feedback, and expand loyalty
* Remove negative reviews that violate review site content guidelines
* Collaborate, when needed, to write a more informed response
* Follow negative review protocol (notify appropriate team members, utilize customer support email address/phone number in response, etc.)
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