Articles
First login to DirectAdmin. Once logged in, navigate to the Account Manager --> DNS Management...
How do I cancel my domain?To cancel your a domain, log into your Nine Planets account and go to the Domains section. On...
How do I transfer my domain?To transfer a domain, the first step is to ensure that is is "unlocked." This can usually be...
How do I use Managed DNS?First, log into the Client Area. Click on the Domains button at the top, and then on the row for...
How long do domains take to propagate?Domains usually take anywhere from 15 minutes to 3 hours to propagate, although this process may...
What happens when a domain expires?If a domain name is not renewed by its expiry date, it is not immediately deleted, although it...
What is a domain?A domain is your website address. It is a human-readable name assigned to an IP address to make...
What is a parked domain?A parked domain is a domain that simply redirects users to a different domain. For instance, if...
What is a redirect?A domain redirect is an instance where a visitor is redirected to a different page when they try...
What is a subdomain?A subdomain is a subsection of a main domain, in this format: subdomain.maindomain.com...
What is an addon domain?An addon domain is a domain that can be added to an existing hosting account and exist as its own...
What is the price for domains?If you would like to register a new domain name, please submit a ticket and we will initiate the...
Where can I view/edit my domain contact info?1. Log into our client area2. Click on the Domains button at the top of the page3. Click on the...
