This tutorial will show you how to change your email password either in the WebMail client, or from the Client Portal.
Using the WebMail client:
- Click 'Settings'
- Click 'Password'
- Enter your current email password in the 'Current Password' field, enter your new email password in the 'New Password' and 'New Password (again)' fields, and then click Save
Using the Client Portal:
- Login into https://my.9planetshosting.com/
- From the main dashboard, there are 3 different ways to get to your email service
- From the Main Navigation Menu, click on 'Service' --> 'My Services'
- or, Click the 'View All' button, in the 'Your Active Products/Services' area
- or, Click the 'Services' block near the top of the page
- From the Main Navigation Menu, click on 'Service' --> 'My Services'
- Once on the 'Services' page, click in the row that contains your email service (if you click on the domain name in the row, you will jump to that webpage)
- On the 'Manage Product' page, navigate to the 'Domain' tab towards the bottom of the page, and click the 'Edit' button for the email address you need to update
- On the 'Edit Mailbox' page, update both password fields and then click the 'Save' button
